Living Ambitions Ltd- Staffordshire is located in Fenton, Stoke-on-Trent. The service provides care to people in supported living accommodation, with houses, flats and bungalows located throughout the county. The service supports adults with, physical disabilities, learning disabilities, mental health conditions and autistic spectrum disorders. On the day of our inspection, there were 73 people using the service.

The inspection took place on 31 March 2017 and was announced.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered providers and registered managers are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were actively involved in the day to day running of the service, including staff recruitment and training, as well as quality assurance monitoring. The provider ensured they followed current best practice, with the result being high quality care for people.

People, relatives and health professionals were positive about the service and how it was run.

People's individual safety needs had been assessed and staff knew how to protect people from harm or abuse. People were encouraged to take a role in their own personal safety. People received their medicines, as prescribed.

Staff had the skills and knowledge to meet people's needs, with a particular focus on positive behaviour support. People were supported to maintain their health and wellbeing. Staff understood the legislation underpinning their practice, and its importance and relevance to their daily work.

People enjoyed positive and respectful relationships with staff. People were involved in reviews of their care, and were assisted in achieving their personal goals.

People led active and varied lives and were able to enjoy their hobbies and interests.

People's changing needs were responded to. People's care plans contained information regarding how to tailor staff's approach to each individual, and this was followed.