Lindley Medical Practice, New Radcliffe Street, Oldham.
Lindley Medical Practice in New Radcliffe Street, Oldham is a Doctors/GP and Urgent care centre specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th January 2016
Lindley Medical Practice is managed by GTD Primary Care Limited who are also responsible for 8 other locations
Contact Details:
Address:
Lindley Medical Practice Integrated Care Centre New Radcliffe Street Oldham OL1 1NL United Kingdom
Telephone:
01617857520
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-01-14
Last Published
2016-01-14
Local Authority:
Oldham
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Lindley Medical Practice on 25 November 2015. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they sometimes found it difficult to access a GP on the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.
The areas where the provider should make improvement are:
The practice should have contracts in place for their GPs so their areas of responsibility are clear and can be monitored.
The practice should consider having more time for the GPs to liaise with each other to discuss aspects of the practice and patient care.
The practice should monitor their appointment availability and waiting time for the walk in centre to check if the recent changes to arrangements had improved patient satisfaction.
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