Lime Tree Surgery in Cinderhill, Nottingham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 14th December 2016
Lime Tree Surgery is managed by Lime Tree Surgery.
Contact Details:
Address:
Lime Tree Surgery 1 Lime Tree Avenue Cinderhill Nottingham NG8 6AB United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Lime Tree Surgery on 31 August 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events and near misses, and we saw evidence that learning was applied.
Feedback from patients about their care was consistently positive. Data from the GP survey was consistently high and this included confidence in care provided by GPs, nurses and the helpful approach of reception staff.
The practice was responsive to concerns about high attendances at hospital by women experiencing complications in early pregnancy. They amended their pregnancy information packs to include advice on complications in early pregnancy and contacting their GP in the first instance. The result was a 50% reduction in hospital attendances by pregnant women.
Patients were supported to live healthier by offering a weekly weighing clinic initiated by practice staff for weight loss management. Feedback from staff indicated they had achieved positive outcomes from attending the clinics by losing weight.
There was evidence of planned and co-ordinated patient care with the wider multi-disciplinary team to deliver effective and responsive care to keep vulnerable patients safe. There was a 21% reduction in admissions to hospital in patients identified as being at risk from June to August 2016.
The practice implemented suggestions for improvements and made changes to the way it delivered services as a consequence of feedback from patients and from the patient participation group (PPG).
We found that complaints and identified issues were actively reviewed to ensure learning could be applied to improve patient experiences in the future.
The practice had a clear vision which had quality and safety as its top priority. There was a strong and visible clinical and managerial leadership and governance arrangements, and staff told us that they were well-supported and felt valued by the management.
We saw an area of outstanding practice:
The practice was responsive to concerns about high attendances at hospital by women in early pregnancy for bleeding. They amended their pregnancy information packs to include a leaflet giving advice on complications in early pregnancy and contacting their GP in the first instance. The result was a 50% reduction in hospital attendances by pregnant women. The leaflet was subsequently shared with other practices in the CCG as an effective tool to assist in reducing hospital attendances for pregnant woman.
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