Lime Tree Dental Practice, Portishead.Lime Tree Dental Practice in Portishead is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 30th March 2017 Contact Details:
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Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
19th January 2017 - During an inspection to make sure that the improvements required had been made
![]() We carried out an announced responsive follow up inspection on 19 January 2017 to ask the practice the following key questions; Are services safe and are they well-led?
We had undertaken an announced comprehensive inspection of this service on 26 April 2016 as part of our regulatory functions where breaches of legal requirements were found.
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations
Background
Lime Tree Dental Practice is a wholly private practice offering a family service with a breadth of dentistry and a membership payment scheme. It is a detached suburban property situated near the centre of Portishead with roadside parking. The practice has a ramp to the front door to enable access for patients with mobility needs, a ground floor reception and surgery facilities. There is a patient toilet on the ground floor but due to building constraints it is not accessible to wheelchair users.
There are two waiting rooms, two treatment rooms, one on the ground floor and one on the first floor.
The practice has a team of five dentists with a variety of expertise and patients may see different dentists for different parts of their treatment.
The practice has a principal dentist / provider who is registered as an individual provider. A registered provider is a ‘registered person’ who is registered with the Care Quality Commission to run the service. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
The practice is open Monday, Tuesday and Friday 8.30am to 5.00pm; Wednesday 8.30am to 2.00pm offering lunchtime appointments; Thursday 8.30am to 7.00pm; Friday 8.30am to 5.00pm. Some Saturday appointments were offered according to patient need. For emergency and out of hour’s assistance contact information is available from the practice telephone answering service.
We reviewed 56 CQC comment cards that had been left for patients to complete, prior to our visit, about the services provided. In addition we spoke with seven patients on the day of our inspection. Feedback from patients was positive about the care they received from the practice. They commented staff put them at ease, listened to their concerns and provided an excellent service in which they had confidence in the dental care provided.
Our key findings were:
26th April 2016 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 26 April 2016 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found this practice was not providing safe care in accordance with the relevant regulations.
Are services effective?
We found this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found this practice was not providing well-led care in accordance with the relevant regulations.
Background
Lime Tree Dental Practice is a wholly private practice offering a family service with a breadth of dentistry and a membership payment scheme. It is a detached suburban property situated near the centre of Portishead with roadside parking. The practice has a ramp to the front door to enable access for patients with mobility needs, a ground floor reception and surgery facilities. There is a patient toilet on the ground floor but due to building constraints it is not accessible to wheelchair users.
There are two waiting rooms, two treatment rooms, one on the ground floor and one on the first floor.
The practice has a team of five dentists with a variety of expertise and patients may see different dentists for different parts of their treatment. The practice has a principal dentist / provider Jonathan Jones who is registered as an individual provider. A registered provider is a ‘registered person’ who is registered with the Care Quality Commission to run the service. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
The practice is open Monday, Tuesday and Friday 8.30am to 5.00pm; Wednesday 8.30am to 2.00pm offering lunchtime appointments; Thursday 8.30am to 7.00pm; Friday 8.30am to 5.00pm. Some Saturday appointments were offered according to patient need. For emergency and out of hour’s assistance contact information is available from the practice telephone answering service.
We reviewed 56 CQC comment cards that had been left for patients to complete, prior to our visit, about the services provided. In addition we spoke with seven patients on the day of our inspection. Feedback from patients was positive about the care they received from the practice. They commented staff put them at ease, listened to their concerns and provided an excellent service in which they had confidence in the dental care provided.
Our key findings were:
We identified regulations that were not being met and the provider must:
17th October 2012 - During a routine inspection
![]() People that we spoke with on the day of our visit told us that their dentist explained treatment options to them and provided information about the costs that would be involved. We were told that people could make appointments easily and were happy overall with the service provided. We saw that people were invited to provide feedback on the service and there was a complaints procedure in place should people wish to raise concerns. Staff were knowledgaable in relation to their responsibility to safeguard children and vulnerable adults and there were policies in place to support them. We saw that there were procedures in place for the sterilisation of dental instruments and these met with the requirements of the HTM 01-05 (Health Technical Memorandum). This is the guidance that all dentists must follow to ensure that their practice is safe and minimises the risks of cross infection.
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