What life is like for people using this service:

This was the first inspection for Lilac. The service had no service users living in the home until November 2018 when one person moved in. The people who were living there before went to live in supported living accommodation.

The provider provided effective person-centred care to people using the service. Staff listened to people, and organised activities and outings which were interesting and developed people’s social skills. Staff understood the importance of this for people using the service and provided the structured support people required. This enabled people to achieve positive outcomes and promoted a good quality of life.

There was good oversight by the management team and all aspects of the service were monitored with a view to making improvements. Improvements within training and development were being implemented which would benefit the people who were living at the service..

Support planning was comprehensive and involved the person and any professionals The information was kept updated and reviewed regularly according to changing circumstances. Risk assessments were also relevant and up to date and had good information on how the risk could be reduced.

About the service:

Lilac is a residential care service that accommodates up to three people with learning disabilities or autistic spectrum disorder. At the time of our inspection there was one person living at the service. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practise guidance. The values include choice, promoting independence and inclusion. People with learning disabilities and autism using the service can live as ordinary life as any citizen. ‘Registering the Right Support’ CQC policy.

Why we inspected:

This was a first full comprehensive inspection for Lilac since it’s registration in January 2017.