Lever Chambers 2 in , Ashburner Street,, Bolton is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 12th December 2019
Lever Chambers 2 is managed by Lever Chambers 2 who are also responsible for 1 other location
Contact Details:
Address:
Lever Chambers 2 Lever Chambers Centre for Health, Ashburner Street, Bolton BL1 1SQ United Kingdom
Telephone:
01204462660
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2019-12-12
Last Published
2016-12-12
Local Authority:
Bolton
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Lever Chambers 2 on 07 November 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
Risks to patients were assessed and well managed, including those relating to recruitment checks.
Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
Data showed patient outcomes were in line with those locally and nationally.
Feedback from patients about their care was consistently and strongly positive,
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The practice implemented suggestions for improvements and made changes to the way it delivered services as a result of feedback from patients.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The areas where the provider should make improvement are:
Review the induction of locum nursing staff to ensure they have signed the practice patient group directive before starting.
Review the system for following up children who, do not attend (DNA) hospital appointments to ensure they are consistently being followed up in a timely manner.