Larkshall Medical Centre in Chingford, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 6th February 2017
Larkshall Medical Centre is managed by Larkshall Medical Centre.
Contact Details:
Address:
Larkshall Medical Centre 1 Larkshall Road Chingford London E4 7HS United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Larkshall Medical Centre on 7 December 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Risks to patients were assessed and managed. However there was no log of cleaning for hand held clinical equipment such as spirometer, nebuliser and ear irrigator and no expiry dates present on the log of emergency medicines. Following the inspection, the practice provided evidence of an updated log of emergency medicines with expiry dates present.
The practice had audited the carers list and was working on improving this and the support given to identified carers.
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Ensure carers are identified and correctly coded on the computer system and that systems are put in place to support them.
Produce a schedule for the cleaning of hand held clinical equipment such as spirometer, nebuliser and ear irrigator.
Continue to review the storage of the vaccine fridges.
Look at ways to improve patient satisfaction scores.
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