Lady Bay Dental Care Ltd, West Bridgford, Nottingham.Lady Bay Dental Care Ltd in West Bridgford, Nottingham is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 23rd April 2020 Contact Details:
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19th February 2013 - During a routine inspection
As part of our inspection we spoke with staff, patients and looked at records. Overall we observed that people were supported by skilled and experienced staff who understood their roles and responsibilities. We saw people were treated with dignity and respect. We found that people were given choices about the treatment they received. We observed people received information about their treatment and appropriate consent was obtained before treatment commenced. We did not see evidence of consent being recorded. We saw people were cared for in a clean environment and protected against the risk of infection. The patient we spoke with told us the staff always wore protective clothing and provided protective glasses to them. We saw there was a complaints procedure in place however this was not displayed in the surgery or included in the practice leaflet. We saw where people were not happy their concerns had been taken into account and where possible the issues resolved. We spoke to a patient who told us they were,"Very,very satisfied " and "Lovely and clean surgery."
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