Konastone Healthcare Ltd, Brook Street, Tipton.Konastone Healthcare Ltd in Brook Street, Tipton is a Homecare agencies and Supported living specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, eating disorders, learning disabilities, mental health conditions, personal care, physical disabilities and sensory impairments. The last inspection date here was 1st March 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
31st January 2019 - During a routine inspection
About the service: Konastone Healthcare Ltd is a home care service that was providing personal care to 6 people at the time of the inspection. People’s experience of using this service: People were supported by a regular team of staff who had been recruited safely. Staff managed risks to keep people safe and knew how they should report any safeguarding concerns they may have. Medicines were managed safely. People’s needs were assessed and the assessments took into account people’s religious and cultural needs. People’s dietary needs were met and people had access to healthcare services where required. People’s rights were upheld in line with the Mental Capacity Act. Staff had received training to enable them to support people effectively. People were supported by staff who were kind and caring to them. People’s dignity was respected and people were encouraged to remain independent where possible. People’s care records reflected their likes, dislikes and preferences with regards to their care. Staff knew people’s care needs well. Complaints made were investigated and resolved. People and staff spoke positively about the leadership of the service. There were systems in place to monitor the quality of the service. People were given the opportunity to feedback on their experience of the service. Rating at last inspection: This was the first inspection of the service since its registration in 2016.
Why we inspected: This was a planned comprehensive inspection. Follow up: We will monitor all intelligence received about the service to ensure the next planned inspection is scheduled accordingly.
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