Knightsfield Dental Practice, Welwyn Garden City.Knightsfield Dental Practice in Welwyn Garden City is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 2nd May 2014 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
9th April 2014 - During an inspection to make sure that the improvements required had been made
When we last inspected Knightsfield Dental Practice on 04 October 2013, we found that the provider was not compliant with this essential standard due to a number of environmental shortfalls that presented risks to people of acquiring a healthcare associated infection. We required the provider to make improvements and then inspected again on 09 April 2014 to see whether those improvements had been made. We found that the treatment room that gave rise to our concerns during our previous inspection had been extensively refurbished. This included a new dental chair, work surfaces, cabinetry and a sealed floor. The provider had also ensured that staff knowledge of cross infection was up-to-date by arranging infection control training at the nearby hospital's education centre.
4th October 2013 - During a routine inspection
We spoke with two people. They said that the dentists had spent time discussing the treatment options available to them and the costs involved. One person told us, "They talked through the options with me. I was involved in deciding which was the best option for me." Both people said that they were happy with the treatment they had received. One person told us, "They're nice. The treatment seems good so far." Testimonials on the service's web site included, "I am very happy with my treatment and the practice in general." People's needs were assessed and treatment was planned and delivered in line with their individual treatment plan. On the day of our inspection the reception area was clean and bright. We spoke with two of the dental nurses who explained the cleaning processes they completed at the start of the day, between people being treated and at the end of the day. However, we saw that there were areas within the dental surgeries and particularly the surgery used by the hygienist, that required attention. These included splits in the covering of the dental chair in the hygienist's surgery. We saw that staff members were supported and an appraisal system had been introduced. Dental professionals were supported to maintain their professional registrations. We saw that there were feedback sheets available in the reception area and on the reception desk. Some of the positive feedback received was available on the service's web site.
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