Kingswood Surgery, Totteridge, High Wycombe.

Kingswood Surgery in Totteridge, High Wycombe is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th June 2017

Kingswood Surgery is managed by Kingswood Surgery.

Contact Details:

Address: Kingswood Surgery Hollis Road Totteridge High Wycombe HP13 7UN United Kingdom Telephone: 01494474783 Website: http://www.kingswoodsurgery.org

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2017-06-15
Last Published		2017-06-15

Local Authority:

Buckinghamshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

23rd May 2017 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

Our previous comprehensive inspection at Kingswood Surgery in High Wycombe, Buckinghamshire on 18 and 22 November 2016 found breaches of regulations relating to the effective, responsive and well-led delivery of services. The overall rating for the practice was requires improvement. Specifically, we found the practice to require improvement for the provision of effective, responsive and well led services. The practice was rated good for providing safe and caring services. The concerns identified as requiring improvement affected all patients and all population groups were also rated as requires improvement. The full comprehensive report on the November 2016 inspection can be found by selecting the ‘all reports’ link for Kingswood Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 23 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection in November 2016. This report covers our findings in relation to those requirements and improvements made since our last inspection.

We found the practice had made improvements since our last inspection. At our inspection on the 23 May 2017 we found the practice was meeting the regulations that had previously been breached. We have amended the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services. Overall the practice is now rated as good. All six population groups have also been re-rated following these improvements and are also rated as good.

Our key findings were as follows:

• There was now an overarching governance framework which supported the delivery of the good quality care. Improvements had been made to deliver significant progress in improving services.

• The practice had established and was now operating safe and effective systems to assess, manage and mitigate the risks identified relating to fire safety.

• Systems were in now place to identify and record all feedback from patients. This included a further review of the outcomes of the national GP patient survey to determine appropriate action with a view to improving the patient experience. Furthermore, feedback from patients through a newly reinstated patient participation group (PPG) was sought and acted upon.

• The practice had implemented a clinical audit schedule with the view to increase the level of clinical audit activity, ensuring quality improvement.

• Appropriate appraisal arrangements were now in place, appraisals had been completed and there was evidence of performance monitoring and identification of personal and professional development.

• The practice had taken steps to improve rates of practice patients attending national cancer screening programmes.

• Information leaflets were now available in languages consistent with the variety of cultures in High Wycombe.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

1st January 1970 - During a routine inspection

Letter from the Chief Inspector of General Practice

Our previous comprehensive inspection at Kingswood Surgery in High Wycombe, Buckinghamshire on 18 and 22 November 2016 found breaches of regulations relating to the effective, responsive and well-led delivery of services. The overall rating for the practice was requires improvement. Specifically, we found the practice to require improvement for the provision of effective, responsive and well led services. The practice was rated good for providing safe and caring services. The concerns identified as requiring improvement affected all patients and all population groups were also rated as requires improvement. The full comprehensive report on the November 2016 inspection can be found by selecting the ‘all reports’ link for Kingswood Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 23 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection in November 2016. This report covers our findings in relation to those requirements and improvements made since our last inspection.

We found the practice had made improvements since our last inspection. At our inspection on the 23 May 2017 we found the practice was meeting the regulations that had previously been breached. We have amended the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services. Overall the practice is now rated as good. All six population groups have also been re-rated following these improvements and are also rated as good.

Our key findings were as follows:

• There was now an overarching governance framework which supported the delivery of the good quality care. Improvements had been made to deliver significant progress in improving services.

• The practice had established and was now operating safe and effective systems to assess, manage and mitigate the risks identified relating to fire safety.

• Systems were in now place to identify and record all feedback from patients. This included a further review of the outcomes of the national GP patient survey to determine appropriate action with a view to improving the patient experience. Furthermore, feedback from patients through a newly reinstated patient participation group (PPG) was sought and acted upon.

• The practice had implemented a clinical audit schedule with the view to increase the level of clinical audit activity, ensuring quality improvement.

• Appropriate appraisal arrangements were now in place, appraisals had been completed and there was evidence of performance monitoring and identification of personal and professional development.

• The practice had taken steps to improve rates of practice patients attending national cancer screening programmes.

• Information leaflets were now available in languages consistent with the variety of cultures in High Wycombe.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice