Kingshead Medical Practice in Chingford, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 20th January 2017
Kingshead Medical Practice is managed by Kingshead Medical Practice.
Contact Details:
Address:
Kingshead Medical Practice 178 Kings Head Hill Chingford London E4 7NX United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Kingshead Medical Centre on 1 December 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
At our inspection the practice did not have access to a defibrillator (AED- a portable electronic device that analyses life threatening irregularities of the heart) nor had risk assessed the need for one on the premises. Shortly after the inspection, the practice carried out a full risk assessment and purchased a defibrillator.
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvements are:
Ensure carers are identified and correctly coded on the computer system and that systems are put in place to support them.
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