Kingsbury Health and Wellbeing, Kingsbury, London.
Kingsbury Health and Wellbeing in Kingsbury, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd February 2020
Kingsbury Health and Wellbeing is managed by Dr Ajit Hirji Shah and Dr Upma Shah.
Contact Details:
Address:
Kingsbury Health and Wellbeing 245 Stag Lane Kingsbury London NW9 0EF United Kingdom
Telephone:
02082060124
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2020-02-03
Last Published
2016-09-30
Local Authority:
Brent
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Kingsbury Health and Wellbeing on 17 March 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
The practice implemented the GP access telephone and hub service to improve patient access to appointments. Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The practice was proactive in identifying carers and had identified 5% of the patient practice list as carers and young carers.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour (being open and honest policy).
The areas where the provider should make improvement are:
Ensure all staff complete mandatory training within required time frames.
Monitor feedback to ensure improved patient experience.
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