Kings Road Dental Practice, Bebington, Wirral.Kings Road Dental Practice in Bebington, Wirral is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th July 2017 Contact Details:
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29th June 2017 - During a routine inspection
![]() We carried out this announced inspection on 29 June 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We told the NHS England Cheshire and Merseyside area team and Healthwatch that we were inspecting the practice. We did not receive any information of concern from them.
To get to the heart of patients’ experiences of care and treatment we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Kings Road Dental Practice is close to the centre of Bebington and provides dental care and treatment to adults and children on a privately funded basis.
There is one step at the front entrance to the practice with a handrail positioned alongside to assist patients with limited mobility. Car parking is available near the practice.
The dental team includes a principal dentist, two dental hygiene therapists and three dental nurses. The practice has two treatment rooms. The team is supported by a practice manager.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
We received feedback from 17 people during the inspection about the services provided. The feedback provided was positive about the practice.
During the inspection we spoke to the dentist, two dental nurses and the practice manager. We looked at practice policies, procedures and other records about how the service is managed.
The practice is open:
Monday 9.00am to 7.00pm
Tuesday 9.00am to 6.00pm
Wednesday 9.00am to 4.00pm
Thursday 8.30am to 6.00pm
Friday 8.00am to 3.00pm.
Our key findings were:
There were areas where the provider could make improvements and should:
15th June 2012 - During a routine inspection
![]() We spoke with people who use the service. They were very happy with the care and treatment provided. When asked what they thought of the service patients responded “Excellent”, “Very good”, “They always explain what they are doing”, “I am always satisfied”. They said they were confident with the skill and experience demonstrated by the staff. They confirmed the dentist always explained what they were doing, what they had found during examination and treatment options. Patients said they were given plenty of good understandable information, the staff took their time to explain things and the dentist always checked that everything was ok and they were satisfied with the service. When asked for their views on the cleanliness of the practice they commented it always appeared very clean. They told us staff always wore protective equipment such as protective eye wear eye and gloves. Patients were also asked to wear protective eye wear and aprons. We were told: “Its very clean and hygienic” “The cleanliness is very good”, “The surgery looks clean and clinical”.
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