Kindandental 2, Islington, London.Kindandental 2 in Islington, London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th January 2014 Contact Details:
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2nd May 2013 - During a routine inspection
We gave 48 hour’s notice of our inspection to make sure we would be able to speak with the practice manager and the registered manager on the day. We spoke with one person visiting the practice on the day and four people over the telephone who had recently used the practice. All of the people we spoke with who used the practice told us that they’d had positive experiences of using the practice. One person said that the practice had “gone beyond the call of duty”, that the practice were “very sympathetic” to their needs and that staff were “marvellous, absolutely marvellous”. People who used the practice felt informed about their treatment and care as well as the costs of treatment. We found that recruitment practices were ad-hoc and that the provider did not have effective systems in place to make sure that some staff who worked with patients were suitable to carry out this work. We found that people received care and treatment in a clean and hygienic environment and that staff followed guidance to make sure that effective infection prevention and control practices were maintained. We found that the provider monitored the quality of its service, but their approach to obtaining feedback was inconsistent.
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