Kenton Clinic, Kenton, Harrow.

Kenton Clinic in Kenton, Harrow is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 27th August 2019

Kenton Clinic is managed by Kenton Clinic.

Contact Details:

Address: Kenton Clinic 533a Kenton Road Kenton Harrow HA3 0UQ United Kingdom Telephone: 02082042256

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2019-08-27
Last Published		2017-01-12

Local Authority:

Brent

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

8th November 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

Following a comprehensive inspection of Kenton Clinic on 21 December 2015 the practice was rated as inadequate for providing safe, effective and well-led services and good for providing caring and responsive services. The practice was given an overall inadequate rating and placed in special measures. The provider was found to be in breach of two regulations of the Health and Social Care Act 2008. At the inspection shortfalls were identified with the systems in place to keep people safe, the delivery of effective care and treatment and with providing well-led services.

We then carried out an announced comprehensive inspection on 8 November 2016 to consider if the regulatory breaches in the previous inspections had been addressed and to consider whether sufficient improvements had been made to bring the practice out of special measures. At this inspection we found significant improvements had been made. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

• There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
• Risks to patients were assessed and well managed.
• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. However, national GP survey performance for caring indicators was generally below local and national averages.
• Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
• Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
• The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvements are:

• Continue to improve services in line with patient feedback.

I am taking this service out of special measures. This recognises the significant improvements made to the quality of care provided by this service.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

21st December 2015 - During a routine inspection

Letter from the Chief Inspector of General Practice

Following a comprehensive inspection of Kenton Clinic on 21 December 2015 the practice was rated as inadequate for providing safe, effective and well-led services and good for providing caring and responsive services. The practice was given an overall inadequate rating and placed in special measures. The provider was found to be in breach of two regulations of the Health and Social Care Act 2008. At the inspection shortfalls were identified with the systems in place to keep people safe, the delivery of effective care and treatment and with providing well-led services.

We then carried out an announced comprehensive inspection on 8 November 2016 to consider if the regulatory breaches in the previous inspections had been addressed and to consider whether sufficient improvements had been made to bring the practice out of special measures. At this inspection we found significant improvements had been made. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

• There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
• Risks to patients were assessed and well managed.
• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. However, national GP survey performance for caring indicators was generally below local and national averages.
• Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
• Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
• The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvements are:

• Continue to improve services in line with patient feedback.

I am taking this service out of special measures. This recognises the significant improvements made to the quality of care provided by this service.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice