Keats Grove Surgery, The Scotlands, Wolverhampton.Keats Grove Surgery in The Scotlands, Wolverhampton is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th August 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
11th July 2017 - During an inspection to make sure that the improvements required had been made
![]() Letter from the Chief Inspector of General Practice
We previously carried out an announced comprehensive inspection at Keats Grove Surgery on 9 August 2016. After the comprehensive inspection, the practice was rated as requires improvement for providing safe services.
We issued a requirement notice in relation to:
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Keats Grove Surgery on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 11 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified at our previous inspection on 9 August 2016. This report covers our findings in relation to those requirements.
Our key findings were as follows:
There was one area where the provider should make improvements:
At this inspection we found that the practice had addressed all the concerns raised and is now rated as good for providing safe services.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
9th August 2016 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We previously carried out an announced comprehensive inspection at Keats Grove Surgery on 9 August 2016. After the comprehensive inspection, the practice was rated as requires improvement for providing safe services.
We issued a requirement notice in relation to:
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Keats Grove Surgery on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 11 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified at our previous inspection on 9 August 2016. This report covers our findings in relation to those requirements.
Our key findings were as follows:
There was one area where the provider should make improvements:
At this inspection we found that the practice had addressed all the concerns raised and is now rated as good for providing safe services.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
20th January 2014 - During a routine inspection
![]() On the day of our inspection we spoke with six patients and seven members of staff. One patient said, “It is a first class practice." All of the patients we spoke with said they found it difficult to get through to make appointments but acknowledged that they were able to be seen on the day. All the patients we spoke with said they felt the quality of care they received was good. We saw that patient's views and experiences were taken into account in the way the service was provided which demonstrated that they felt listened to. All the patients we spoke with told us they were treated with dignity and respect. One patient told us, “I am happy here." We found that patients experienced care and treatment that met their needs. Patients told us and we saw that care was delivered in a clean environment. Most of the staff had received training in safeguarding (protecting vulnerable adults and children). The reception staff still required this training but were knowledgeable about safeguarding issues. Improvements were required to the quality monitoring systems in place to assess and improve the quality of service that patients received. Incidents that may cause harm needed to be analysed and lessons learnt shared with the whole practice. Improvements were required to the monitoring of chronic disease management.
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