Kapur Family Care, Featherstall Road South, Oldham.
Kapur Family Care in Featherstall Road South, Oldham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 16th October 2019
Kapur Family Care is managed by Kapur Family Care.
Contact Details:
Address:
Kapur Family Care Werneth Primary Care Centre Featherstall Road South Oldham OL9 7AY United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Kapur Family Care on 19th March 2015. Overall the practice is rated as good.
They were good for providing safe, effective, caring, responsive and well led services and also good for providing services to all the population groups.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
Risks to patients were assessed and well managed.
Patients’ needs were assessed and care was planned and delivered following best practice guidance.
Staff had received training appropriate to their roles and further training needs had been identified and planned.
Patients said they were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
There were areas of practice where the provider needs to make improvements.
Importantly the provider should :
The practice should implement a mechanism to store national safety alerts and clinical updates so they have a record to refer back to of those received and actioned.
The practice should ensure there are specific arrangements for patients with hearing problems in keeping with current guidance and good practice.
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