K2 Care South West Limited Head Office First Floor, Jessop Court, Waterwells Business Park, Quedgeley, Gloucester.K2 Care South West Limited Head Office First Floor in Jessop Court, Waterwells Business Park, Quedgeley, Gloucester is a Homecare agencies and Supported living specialising in the provision of services relating to caring for adults under 65 yrs, caring for children (0 - 18yrs), learning disabilities, mental health conditions, personal care, physical disabilities and sensory impairments. The last inspection date here was 26th February 2019 Contact Details:
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8th February 2019 - During a routine inspection
K2 Care South West Limited Head Office First Floor provides personal care to people with a range of needs, including learning disabilities, in their own home or shared accommodation. At the time of our inspection visit the service was being provided to three people. This was the first inspection of the service. The service had been registered in July 2016, although had only been providing a service to people since October 2018. K2 Care South West Limited Head Office First Floor (known to people and professionals as K2 Care) had a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. We heard positive views about the service such as, “From my point of view as a Social Worker assessing and reviewing a client who has K2 Care as a provider is very positive” and “I have recommended their service to other colleagues and will use this service as necessary in future”. People were protected from harm and abuse through the knowledge of staff and management. Robust staff recruitment procedures were used and staff were supported through training and meetings to maintain their skills and knowledge to support people. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People received support from caring staff who respected their privacy, dignity and the importance of developing their independence. There were arrangements in place for people and their representatives to raise concerns about the service. Effective quality monitoring systems were in operation. The registered manager was approachable to people using the service and staff. Further information is in the detailed findings below.
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