John Cuddigan Dental Surgery, Brentwood.John Cuddigan Dental Surgery in Brentwood is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th August 2013 Contact Details:
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22nd February 2013 - During a routine inspection
We spoke with three people who used the service. They told us they were given good information about any planned treatment and costs and were asked for their consent before it was carried out. People told us they had used the service for a number of years and were satisfied with the care and treatment they received from the staff working there. One person using the service said of the staff, “The staff are very good, and they are friendly. There are quite competent. There have been some new people, recently qualified so you know their training is up to date and that they are competent, it is reassuring.” We found that management systems, both for staff recruitment and reducing the risk of infection, were not effective to ensure the safety and well being of people using the service.
There was an effective complaints system available. Comments and complaints people made were responded to appropriately.
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