The dental practice had five treatment rooms. It employed two dentists, seven nurses, three patient care/reception staff and a manager.

During our inspection we spoke with one dentist and two nurses and the manager. We looked at the records for five people using the dental practice and two staff files. We later spoke with ten people about their experiences.

People told us that they were happy with the service that had been provided and the treatment they had received. One person told us, "My dentist is excellent. The team are brilliant; I couldn't say a bad word about them.”

People told us and we saw that staff were helpful and polite and treated people with dignity and respect.

We found that people received the care and treatment they needed. All people spoken with told us that their treatment and options were always discussed with them. One person said, "There are never any surprises. The dentist always explains things to me before he starts.”

We found that people received care and treatment in a clean and hygienic environment. People made positive remarks about the hygiene such as, “It is always absolutely spotlessly clean.”

People that we spoke with were complimentary about the staff working there. We found that staff were trained and supported to deliver care and treatment safely and to an appropriate standard.

We found that the provider had systems in place to monitor the service to ensure that people receive a quality service.