J Schwab Dental Practice, Tottenham, London.J Schwab Dental Practice in Tottenham, London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th August 2014 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
31st July 2014 - During an inspection to make sure that the improvements required had been made
During our last inspection on 24 February 2014 we found shortfalls in the way the practice was assessing and monitoring the quality of service that patients received. In particular, the provider did not have an effective system to monitor patients’ experience of care and treatment and it was not conducting regular clinical or quality audits. We also found there were no formal recruitment procedures in place. At this inspection we found that the provider had taken action to assess feedback received from patients and had made changes to the practice as a result. Audits were undertaken to monitor and improve the service, and a formal recruitment policy was now in place.
24th February 2014 - During a routine inspection
Patients using the service were involved in their treatment and care and were given advice and information to enable them to make informed choices. Clinical needs and risks were assessed and treatment was offered in accordance with these needs and patient wishes. Patients had opportunities to discuss their treatment pathway and ask questions, and the risks and benefits of treatment were clearly explained. Equality and diversity had been considered. There were suitable arrangements for emergencies. Staff had regular training in basic life support and first aid. The patients we spoke with reported a high level of satisfaction with the service and the care they received and spoke highly of the dental staff at the practice. One patient told us, “I’m very satisfied. The information given is always very clear and the staff are always accommodating.” Another patient commented, “I’ve been coming here for years and I bring my children too – I’ve always had excellent treatment and the dentist is extremely patient and gentle.” The premises were clean and adequate standards of hygiene and cleanliness were apparent. Infection control policies and procedures were in place to minimise the risk of infection to patients and staff and there were appropriate decontamination processes. The provider did not have evidence of an effective recruitment process. There were few formal measures in place to monitor and assess the quality of the service.
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