Infirmary Drive Medical Group, Infirmary Drive, Alnwick.
Infirmary Drive Medical Group in Infirmary Drive, Alnwick is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 21st April 2016
Infirmary Drive Medical Group is managed by Infirmary Drive Medical Group.
Contact Details:
Address:
Infirmary Drive Medical Group The Consulting Rooms Infirmary Drive Alnwick NE66 2NR United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Infirmary Drive Medical Group on 4 February 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
The practice regularly reviewed demand for appointments. Urgent appointments were available the same day
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.
However, there were some areas where the provider needs to make improvements. The provider should:
Review and strengthen the process currently in place for checking the expiry dates of medicines held in GP bags
Review and strengthen the stock control process in the dispensary
Review and strengthen the arrangements currently in place for dealing with patient safety alerts
Formalise the arrangements currently in place for carrying out infection control audits and continue with plans to ensure all staff receive infection control training as soon as possible