INE Dental Practice, New Malden.INE Dental Practice in New Malden is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd May 2014 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
17th February 2014 - During an inspection to make sure that the improvements required had been made
During our visit in January 2014 we saw that some of the emergency medication was out of date and the portable oxygen was not easily accessible. We saw on this visit that the emergency medication had been replaced and was located in the treatment room with the portable oxygen and the defibrillator.
6th January 2014 - During a routine inspection
During our visit we spoke with the dental nurse and we contacted three patients via email for their feedback about the care they received. There were a range of consent forms and information leaflets available for people which were provided in both English and Korean. The people we contacted confirmed that they had received detailed treatment plans including costs which they had signed. The practice had a clear procedure for the cleaning and sterilisation of reusable equipment and the treatment areas were clean. The majority of the emergency medication at the practice was out of date and the portable oxygen was not easily accessible in the case of an emergency. There was information displayed explaining the complaints procedure and a leaflet about the dental practice available in reception. People told us they were happy with the treatment they had received and felt the staff were suitably trained.
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