Hygeia Dental Care, Malt Mill Lane, Totnes.Hygeia Dental Care in Malt Mill Lane, Totnes is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 11th January 2013 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
19th December 2012 - During a routine inspection
This was the first inspection of the practice since its registration with the Care Quality Commission (CQC) in April 2011. We (the CQC) spoke with three patients, the dentist (provider/owner), the manager and two staff. We also observed two patients during their treatment. All the patients we spoke with during our inspection were positive about their experience. One patient described their experience as “fantastic” and added “It’s great. It’s my social life almost.” Another patient said that staff were “always professional”. We saw and heard all staff interact with patients in a respectful and polite manner. We observed two patients during their treatment and all were treated in a caring and professional manner. It was evident that the team had a positive relationship with their patients. Staff were aware of potential signs of abuse and the action to take. The dentist regularly audited infection control practice to ensure that the required standards were being met. There were plans to implement the regular audit of patient record quality standards with effect from December 2012.
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