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Hyde Park Surgery, Leeds.

Hyde Park Surgery in Leeds is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th December 2016

Hyde Park Surgery is managed by Hyde Park Surgery.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-12-28
    Last Published 2016-12-28

Local Authority:

    Leeds

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

29th November 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Hyde Park Surgery on 29 November 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.

  • Risks to patients were assessed and well managed.

  • We saw that one member of staff had been employed without references having been obtained prior to appointment.

  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.

  • In the most recent patient satisfaction survey, 100% of patients said they had confidence and trust in the last GP they saw compared to the CCG average of 97% and the national average of 95%.

  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.

  • The practice was open 8am to 8pm Monday to Friday. In addition patients were able to access appointments on Saturday and Sunday between 8am and 4pm, delivered via a reciprocal local ‘hub’ arrangement. Appointments could be booked up to three months in advance. In addition appointments were available on the day for those patients with more urgent needs.

  • The practice had good facilities and was well equipped to treat patients and meet their needs.

  • There was a clear leadership structure and staff felt supported by GP partners and management. The practice proactively sought feedback from staff and patients, which it acted on.

  • The provider was aware of and complied with the requirements of the duty of candour.

  • The practice provided evidence to show that they had reduced opioid prescribing by 10% within a four month period supported by the West Yorkshire ‘Campaign to Reduce Opioid Prescribing’ (CROP) project.

However the provider should:

  • Review their recruitment processes and take steps to obtain appropriate references for all staff before appointment.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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