Hoseside Dental Practice, Wallasey.Hoseside Dental Practice in Wallasey is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 8th February 2017 Contact Details:
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25th January 2017 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 25 January 2017 to ask the practice the following key questions; are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Hoseside Dental Practice is located in a residential area of Wallasey. The practice’s reception, a waiting room, disabled accessible toilet and two treatment rooms are situated on the ground floor, with a further waiting room and treatment rooms on the first floor. It is accessible to patients with disabilities, including patients with mobility needs and wheelchair users. There is a disabled toilet available and parking is available on nearby streets.
The practice provides general dental treatment to patients predominantly on an NHS basis but also patients on a private basis. The opening times are:
Monday and Wednesday 9am -1pm and 2pm – 6pm,
Tuesday and Thursday 8.30am – 1pm and 2pm – 5.30pm
Friday 9am – 1pm and 2pm – 4.30pm.
Early morning and late evenings can be arranged.
The practice is staffed by four dentists, a foundation dentist (Dental foundation training (DFT) is a post-qualification training period, mainly in general dental practice, which UK graduates need to undertake in order to work in NHS practice), a dental therapist, a dental hygienist and eight dental nurses, two of whom are trainees. There are receptionists and a practice manager also.
The principal dentist is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
We received feedback from 44 patients during the inspection about the services provided. Patients were positive about all aspects of the care and treatment. Patients commented that they found the practice excellent and that staff were professional, friendly and caring. They said that their needs were always responded to, full explanations were always given and the staff were excellent. Patients commented that the practice was clean and hygienic. Treatments were described by patients as excellent and appointments were always easy to obtain, including emergency appointments.
Our key findings were:
There were areas where the provider could make improvements and should:
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