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Care Services

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Hope Centre, Smithdown Road, Liverpool.

Hope Centre in Smithdown Road, Liverpool is a Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the mental health act, diagnostic and screening procedures, mental health conditions, substance misuse problems and treatment of disease, disorder or injury. The last inspection date here was 20th July 2013

Hope Centre is managed by Mersey Care NHS Foundation Trust who are also responsible for 28 other locations

Contact Details:

    Address:
      Hope Centre
      Smithdown Health Resource Park
      Smithdown Road
      Liverpool
      L15 2HE
      United Kingdom
    Telephone:
      01513308074
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-07-20
    Last Published 2013-07-20

Local Authority:

    Liverpool

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

12th June 2013 - During a routine inspection pdf icon

People told us they were supported to make decisions about giving consent to the care and treatment they received. We found that staff were aware of the processes for gaining and recording consent to treatment and the sharing of information.

People currently using the service gave us good feedback about their experiences at the unit. Their comments included; "I’ve been close to giving up a few times but the staff here got me through it". "I can't fault them, they have saved my life". Another person said;” ''Staff have all been great, I wouldn't have coped without them''

People were cared for by staff who had undergone appropriate pre employment checks, in line with NHS employment requirements, before they started working at the unit.

A complaints procedure was in place to enable people using the service and visitors to complain if they were dissatisfied with the care or treatment they had received.

 

 

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