About the service:

Holmesdale Road is a supported living service for four people. This service provides care and support to people living in a supported living setting, so that they can live in their own home as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people’s personal care and support. At the time of the inspection four people were living at the service.

People’s experience of using this service:

Staff developed good relationships with people and knew people well. People were supported to maintain relationships with family and friends. Efforts were made by staff to ensure that people took part in meaningful occupations that were important to them to maintain their independence. Staff were caring and respectful towards people.

There were sufficient staff to ensure that people received safe and effective care. Risks to people’s care was managed well by staff. Staff received appropriate training and support from the provider to ensure that they were competent in the delivery of care. People were supported to live healthy lives and where needed accessed healthcare.

People, staff and relatives felt the home was managed well. There was a comprehensive system of audits to constantly review the quality of care. Staff worked well together and felt valued and supported.

Rating at last inspection:

This was the first inspection at the service.

Why we inspected:

This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.

Follow up:

We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.