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Holly Medical Group, Newcastle Upon Tyne.

Holly Medical Group in Newcastle Upon Tyne is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th October 2016

Holly Medical Group is managed by Holly Medical Group.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-10-19
    Last Published 2016-10-19

Local Authority:

    Newcastle upon Tyne

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

26th September 2016 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Holly Medical Group on 24 February 2015. Overall, we rated the practice as good. However, there was a breach of legal requirement. In particular we found that the safeguarding lead and two nurses had not been undergone a Disclosure and Barring Service (DBS) check. The DBS carries out checks to identify whether a person has a criminal record or is on an official list of people barred from working in roles where they may have contact with children or adults who may be vulnerable.

After the comprehensive inspection, the practice wrote to us to say what they would do to meet the above regulation. We carried out a desk based focused inspection on 26 September 2016 to check whether the provider had taken steps to comply with the above legal requirement. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Holly Medical Group on our website at www.cqc.org.uk.

Our key findings across all the areas we inspected were as follows:

  • The practice had complied with the requirement notice we set following the last inspection. We found that the practice had ensured that DBS checks had been completed for all clinical staff that had patient contact.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice
24th February 2015 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Holly Medical Group on 24 February 2015.

Overall, we rated the practice as good. We found the practice to be good for providing, effective, caring, responsive and well-led services and requires improvement for providing safe services. Our key findings were as follows:

  • The services had been designed to meet the needs of the local population.

  • Feedback from patients was positive; they told us staff treated them with respect and kindness.

  • Staff reported feeling supported and able to voice any concerns or make suggestions for improvement.

  • The practice was visibly clean and tidy.

  • The practice learned from incidents and took action to prevent any recurrence.

There was an area where the provider must make improvements :

  • Ensure that all clinical staff that are in contact with patients have undergone checks by the Disclosure and Barring Service.

The provider should:

  • Ensure that they comply with the requirements of the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 when addressing any complaints received.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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