High Ash Dental Practice, Leeds.High Ash Dental Practice in Leeds is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th October 2016 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
9th September 2016 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 9 September 2016 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
High Ash Dental Practice is situated approximately five miles north of Leeds, West Yorkshire. It offers mainly NHS dental treatment to patients of all ages but also offers private treatment options. The services include preventative advice and treatment, routine restorative dental care and private orthodontic treatments.
The practice has three surgeries, an orthodontic consultation room, a decontamination room, two waiting areas and a reception area. The reception area, one waiting area and one surgery are on the ground floor. The other two surgeries, the orthodontic consultation room, a waiting area and the decontamination room are on the first floor. There were accessible toilet facilities available on the ground floor of the premises. There was step free access to the premises at the front of the building. Parking is available on the road or behind the premises in a car park.
There are three dentists, three dental nurses, one receptionist and a practice manager (who is also a qualified dental nurse).
The opening hours are Monday, Tuesday and Thursday from 9-00am to 5-30pm, Wednesday from 9-00am to 1-00pm and Friday from 8-30am to 4-00pm.
The practice owner is registered with the Care Quality Commission (CQC) as an individual. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
During the inspection we received feedback from 30 patients. The patients were positive about the care and treatment they received at the practice. Comments included that staff were helpful, the dentists listened to any concerns and that they were seen quickly for an emergency appointment. They also commented that treatments were well explained and options were discussed.
Our key findings were:
There were areas where the provider could make improvements and should[FA1]:
9th May 2013 - During a routine inspection
![]() During the visit we spoke with one patient and we also looked at the dental practice patient feedback surveys. The patient we spoke with confirmed that they had been involved in making decisions about their dental care and treatment options. They said they were given clear information about their treatment and the costs involved. They found the staff to be friendly and reported that they were treated with respect and their privacy was maintained. They said that the practice was clean. Staff told us they were well supported in their work. They told us they able to access training opportunities. We saw arrangements in place to deal with emergency situations including training for staff in medical emergencies and resuscitation. Patients told us that they were confident that the environment was always well maintained and that all instruments used were clean and sterile. The practice had effective procedures in place for the management of infection control. Staff had received training to reduce the risk of infection. We saw the complaints procedure. Patients were given support by the provider to make a comment or complaint where they needed assistance. Patients' complaints were fully investigated and resolved, where possible, to their satisfaction.
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