Hebden Bridge Group Practice, Valley Road, Hebden Bridge.
Hebden Bridge Group Practice in Valley Road, Hebden Bridge is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 7th January 2016
Hebden Bridge Group Practice is managed by Hebden Bridge Group Practice.
Contact Details:
Address:
Hebden Bridge Group Practice Valley Medical Centre Valley Road Hebden Bridge HX7 7BZ United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Hebden Bridge Group Practice on 24 November 2015. Overall the practice is rated as good.
Our key findings were:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed. At the time of our inspection an infection prevention and control audit had not been carried out but the practice made immediate plans to address this.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a GP either face to face or by telephone consultation. Urgent appointments were available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management..The practic proactively sought and acted upon feedback from staff and patients.
The provider was aware of and complied with the requirements of the Duty of Candour.
We saw one area of outstanding practice:
The practice had received a Gold Standard award for ‘Pride in Practice’ in recognition of their acknowledgement of the specific needs of their lesbian, gay, bisexual and transgender (LGBT) patients.
However there were areas of practice where the provider needs to make improvements.
Importantly the provider should:
Ensure an annual infection prevention and control (IPC) audit is carried out and any identified actions completed.
Ensure that patient group directions (PGDs) which allow for the administration of vaccines by qualified nursing staff are in use and are updated regularly.
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