Heathfield Surgery, Heathfield.

Heathfield Surgery in Heathfield is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 31st March 2020

Heathfield Surgery is managed by The Heathfield Surgery and The Firs Surgery.

Contact Details:

Address: Heathfield Surgery 96-98 High Street Heathfield TN21 8JD United Kingdom Telephone: 01435864999 Website: http://www.heathfieldsurgery.co.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2020-03-31
Last Published		2016-09-23

Local Authority:

East Sussex

Link to this page:

HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

19th April 2016 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of this practice on 3 February 2015. Breaches of Regulatory requirements were found during that inspection within the safe domain. After the comprehensive inspection, the practice sent to us an action plan detailing what they would do to meet the Regulatory responsibilities in relation to the following:

• To ensure that patients were informed regarding medicine dose changes following blood test results in line with national guidance.
• To review the management of the repeat prescribing system to ensure all staff are aware of the practice policy not to issue repeat prescriptions over the telephone.

We undertook this focused inspection on 19 April 2016 to check that the provider had followed their action plan and to confirm that they now met Regulatory requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Heathfield Surgery on our website at www.cqc.org.uk.

This report should be read in conjunction with the last report from November 2015. Our key findings across the areas we inspected were as follows:-

• We saw that there was a robust system in place to inform patients of changes required in their medicines dose following blood tests.
• We found the required changes had been made in the standard operating procedure documenting the Controlled Drug Accountable Officer (CDAO) and the contact details for this person.

• Repeat prescriptions were now given to the practice via an online ordering system or repeat request slips. Telephone repeat prescription requests were undertaken by trained dispensary staff so as to reduce the risk of errors. Only patients who could not access other methods of repeat ordering were able to undertake telephone ordering.

• We saw that a system was now in place that monitored medicines reviews to prevent prescriptions being issued after the review date unless a review had been undertaken.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

3rd February 2015 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of this practice on 3 February 2015. Breaches of Regulatory requirements were found during that inspection within the safe domain. After the comprehensive inspection, the practice sent to us an action plan detailing what they would do to meet the Regulatory responsibilities in relation to the following:

• To ensure that patients were informed regarding medicine dose changes following blood test results in line with national guidance.
• To review the management of the repeat prescribing system to ensure all staff are aware of the practice policy not to issue repeat prescriptions over the telephone.

We undertook this focused inspection on 19 April 2016 to check that the provider had followed their action plan and to confirm that they now met Regulatory requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Heathfield Surgery on our website at www.cqc.org.uk.

This report should be read in conjunction with the last report from November 2015. Our key findings across the areas we inspected were as follows:-

• We saw that there was a robust system in place to inform patients of changes required in their medicines dose following blood tests.
• We found the required changes had been made in the standard operating procedure documenting the Controlled Drug Accountable Officer (CDAO) and the contact details for this person.

• Repeat prescriptions were now given to the practice via an online ordering system or repeat request slips. Telephone repeat prescription requests were undertaken by trained dispensary staff so as to reduce the risk of errors. Only patients who could not access other methods of repeat ordering were able to undertake telephone ordering.

• We saw that a system was now in place that monitored medicines reviews to prevent prescriptions being issued after the review date unless a review had been undertaken.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice