Health Professionals Homecare St Johns Wood, London.Health Professionals Homecare St Johns Wood in London is a Homecare agencies specialising in the provision of services relating to caring for adults over 65 yrs, caring for children (0 - 18yrs), dementia, eating disorders, learning disabilities, mental health conditions, personal care, services for everyone, substance misuse problems and treatment of disease, disorder or injury. The last inspection date here was 3rd May 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
4th February 2019 - During a routine inspection
About the service: • This service is a domiciliary care agency. • It provides personal care and nursing care to a range of adults living in their own homes with a broad range of physical, mental health and learning disability needs. People’s experience of using this service: • People and their relatives were happy with the care provided, and they felt safe. • Staff were skilled in their caring role; provided an effective service and were kind and caring. People and their relatives had confidence in the registered manager and told us they would recommend the service to other people. • Staff told us they felt supported in their role and we saw training took place, although they received limited supervision. • People and their relatives told us they provided feedback on the service. • The registered manager did not keep evidence of quality checks or reviews of care although people and their relatives told us they visited on a regular basis to check care and the service met their needs. • The service met the characteristics for a rating of "Good" in four out of five key questions we inspected. Therefore, our overall rating for the service after this inspection was "Good". More information is in our full report. Rating at last inspection: At our last inspection, the service was rated "Good". Our last report was published on 6 August 2016. Why we inspected: This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received. We have made a recommendation to the service to evidence reviews of care packages are taking place regularly. Follow up: We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.
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