Headrow Dental Practice, Leeds.Headrow Dental Practice in Leeds is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 30th April 2019 Contact Details:
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14th March 2019 - During a routine inspection
![]() We carried out this announced inspection on 14 March 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Headrow Dental Practice is in Leeds city centre and provides private treatment to adults and children.
Due to the nature of the premises wheelchair access is not possible. Wheelchair users of those with limited mobility would be signposted to a local accessible practice. Car parking spaces are available in nearby car parks.
The dental team includes two dentists, four dental nurses who also cover reception duties and a dental hygienist. The practice has three treatment rooms.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Headrow Dental Practice is the principal dentist.
On the day of inspection, we collected 13 CQC comment cards filled in by patients.
During the inspection we spoke with one dentist, three dental nurses and the dental hygienist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Friday from 9:00am to 5:30pm
Our key findings were:
There were areas where the provider could make improvements. They should:
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