Hastings House, Wellesbourne.

Hastings House in Wellesbourne is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 29th October 2015

Hastings House is managed by Hastings House Medical Centre.

Contact Details:

Address: Hastings House Kineton Road Wellesbourne CV35 9NF United Kingdom Telephone: 01789840245

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2015-10-29
Last Published		2015-10-29

Local Authority:

Warwickshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

14th April 2015 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out a comprehensive inspection of Hastings House Medical Centre on 14 April 2015. Overall the practice is rated as Good. Specifically, we found the practice to be good for providing safe, effective, caring, responsive and well-led services. It was also good for providing services for the older people, people with long-term conditions, families, children and young people, working age people (including those recently retired and students), people living in vulnerable circumstances, and people experiencing poor mental health (including people with dementia).

Our key findings were as follows:

• The practice had comprehensive systems for monitoring and maintaining the safety of the practice and the care and treatment they provided to their patients.
• Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. All opportunities for learning from internal and external incidents were maximised.
• The practice was proactive in helping people with long term conditions to manage their health and had arrangements in place to make sure their health was monitored regularly.
• The practice was clean and hygienic and had arrangements for reducing the risks from healthcare associated infections.
• The practice had a well-established and well trained team who had expertise and experience in a wide range of health conditions.
• Patients felt that they were treated with dignity and respect. They felt that their GP listened to them and treated them as individuals.
• The practice was well equipped to treat patients and meet their needs. Information about how to complain was available and easy to understand.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

15th May 2014 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out a comprehensive inspection of Hastings House Medical Centre on 14 April 2015. Overall the practice is rated as Good. Specifically, we found the practice to be good for providing safe, effective, caring, responsive and well-led services. It was also good for providing services for the older people, people with long-term conditions, families, children and young people, working age people (including those recently retired and students), people living in vulnerable circumstances, and people experiencing poor mental health (including people with dementia).

Our key findings were as follows:

• The practice had comprehensive systems for monitoring and maintaining the safety of the practice and the care and treatment they provided to their patients.
• Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. All opportunities for learning from internal and external incidents were maximised.
• The practice was proactive in helping people with long term conditions to manage their health and had arrangements in place to make sure their health was monitored regularly.
• The practice was clean and hygienic and had arrangements for reducing the risks from healthcare associated infections.
• The practice had a well-established and well trained team who had expertise and experience in a wide range of health conditions.
• Patients felt that they were treated with dignity and respect. They felt that their GP listened to them and treated them as individuals.
• The practice was well equipped to treat patients and meet their needs. Information about how to complain was available and easy to understand.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice