Harrison House, Grimsby.Harrison House in Grimsby is a Community services - Mental Health, Doctors/GP, Hospital and Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the mental health act, dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, substance misuse problems, transport services, triage and medical advice provided remotely and treatment of disease, disorder or injury. The last inspection date here was 31st December 2013 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
29th November 2013 - During a routine inspection
People were asked for their consent and their treatment options were discussed with them. One person explained how they were being treated and told us, “I agreed to come and signed.” We saw that people signed their care plan to confirm their agreement to receive treatment. People spoke positively about their experience of care and treatment. One person told us, “They have worked with me for a long time and they go that extra bit for me. The doctors and staff try to help not just with mental health but with physical needs and housing.” Another person said, “This ward is brilliant. They can talk to you with complete understanding – they are really clued into people.” People who used the service spoke very positively about its cleanliness. One person told us, “It is very clean and they have cleaners on every day. Bathrooms are sanitised and they have different coloured mops for each type of floor.” Peoples’ comments about staff were mainly positive. One person told us, “The staff are brilliant; they listen and help out. They have been supportive to me.” Another person commented, “The majority of the staff are lovely,” and “They are a fantastic team.” People we spoke with were clear about how to make a complaint. One person told us, “There are complaint forms you can write and put in. I would feel confident to raise a complaint, but I would talk to staff first to see if I could sort it out that way.”
2nd October 2012 - During a routine inspection
People told us they appreciated the facilities in Harrison House and that they could be involved in the running of these services. Weekly meetings were held for people to contribute their views. People told us that their rooms were comfortable and pleasant. People were supported to use facilities in the community. People spoke positively about the coordinated arrangements for their care and treatment and the respectful way in which staff treated them. People we spoke with also said that the food was of a high standard. People said that the staff were helpful and easy to talk to. Staff spoke very positively about working for the provider and their support for staff development. Staff we spoke with demonstrated a commitment to improving the service they offered to people.
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