Harborne Medical Practice in Harborne, Birmingham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th January 2017
Harborne Medical Practice is managed by Harborne Medical Practice.
Contact Details:
Address:
Harborne Medical Practice 4 York Street Harborne Birmingham B17 0HG United Kingdom
Telephone:
01214275246
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-01-18
Last Published
2017-01-18
Local Authority:
Birmingham
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Harborne Medical Practice on 14 December 2016. Overall the practice is rated as Good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting, recording and discussing significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients CQC feedback cards commented that they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
The practice had appropriate facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
The practice had an active patient participation group which influenced practice development.
There was a strong focus on continuous learning and improvement at all levels.
The provider was aware of and complied with the requirements of the duty of candour.
The practice hosted a pilot DWP (Department for Work & Pensions) outreach service. This demonstrated excellent partnership working enabling patients from the practice to transform their lives. Examples included 30 patients who were given work experience, accessed education, obtained volunteering experience and paid employment.
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