Hamill Family Dental Practice, Ramsgate.Hamill Family Dental Practice in Ramsgate is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd April 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
1st February 2017 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 1 February 2017 to ask the practice the following key questions; are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations
Background
Hamill Family Dental Practice is located in Ramsgate, Kent and offers NHS and private general dentistry services to patients. The practice has two dentists and one hygienist who are supported by three registered dental nurses, one student nurse and one receptionist. The practice has two treatment rooms, one of which is on the ground floor, a reception, two waiting areas, and staff facilities.
The practice is open: Monday to Friday 9am to 5pm.
One of the dentists is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
On the day of inspection we received five CQC comment cards providing feedback. The patients who provided feedback were positive about the care and attention to treatment they received at the practice. They commented they were involved in all aspects of their care and found the staff to be excellent, great at responding to pain requirements, helpful and they were treated with dignity and respect in a clean and tidy environment.
Our key findings were:
23rd November 2012 - During a routine inspection
![]() Patients said that they were satisfied with the service provided. They thought that they had been given enough information about their treatment and about any charges they might have to pay. They said staff were courteous, helpful and considerate. They considered that their treatment had met their dental needs. They were confident there were good standards of hygiene in the practice. All of the four patients with whom we spoke gave us positive feedback about the practice. One of them said, “I'm very pleased with the surgery because the staff are friendly and the dental care is good.”
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