We carried out an announced comprehensive inspection at Guttridge Medical Centre (Dr Yerra Surgery) on 14 February 2019. This was in response to changes to practice services following a merger with another GP practice in the same building in May 2018 which had not been previously rated by CQC. We inspected Guttridge Medical Centre (Dr Yerra Surgery) previously on 4 April 2017 and rated the practice as Good overall and in all key questions.

We based our judgement of the quality of care at this service on a combination of:

• what we found when we inspected
• information from our ongoing monitoring of data about services and
• information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

• The practice provided care in a way that kept patients safe and protected them from avoidable harm.
• Patients received effective care and treatment that met their needs.
• Staff dealt with patients with kindness and respect and involved them in decisions about their care.
• The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
• The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

• Maintain an up to date record of clinical staff medical indemnity, membership of professional bodies and immunisation status.
• Carry out additional health and safety checks relevant to staff working in practice premises and include all aspects of infection prevention and control in audit activities.
• Review the structure of reporting, discussing and documenting significant incidents and document clinical discussions to evidence and share learning from quality improvement activity.
• Maintain up to date records of staff training.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice