Grimston Medical Centre in Grimston, Kings Lynn is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 16th February 2017
Grimston Medical Centre is managed by Grimston Medical Centre.
Contact Details:
Address:
Grimston Medical Centre Congham Road Grimston Kings Lynn PE32 1DW United Kingdom
Telephone:
01485600341
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-02-16
Last Published
2017-02-16
Local Authority:
Norfolk
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Grimston Medical Centre on 17 January 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Feedback from patients about their care was consistently positive. Patients said they were treated with compassion, dignity and respect and that they were involved in their care and decisions about their treatment. Data from the National GP Patient Survey published in July 2016 showed that patients rated the practice higher than others for all aspects of care. For example, 97% of patients said that the last GP they saw or spoke to was good at treating them with care and concern, in comparison to the local average of 89% and the national average of 85%.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a GP and that there was continuity of care. Urgent appointments were available on the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt well supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
However, the practice should make the following improvement:
Undertake a review of the risk of legionella within the practice.
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