Greet Medical Practice in Birmingham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 30th December 2019
Greet Medical Practice is managed by Greet Medical Practice.
Contact Details:
Address:
Greet Medical Practice 50 Percy Road Birmingham B11 3ND United Kingdom
Telephone:
01217666113
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2019-12-30
Last Published
2018-01-15
Local Authority:
Birmingham
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Greet Medical Practice on 8 August 2017. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
We saw evidence that patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
The practice had taken measures to improve patient satisfaction where data showed patients rated the practice below others. This included developing an action plan, reviewing follow-up actions, carrying out staff training on customer care, and increasing the availability of appointments.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints, concerns and patient feedback.
The practice had good facilities and was well equipped to treat patients and meet their needs.
The practice had responded to GP patient survey results by carrying out a number of actions including by increasing the availability of appointments.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The practice was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
The area where the provider should make improvements is:
The provider should continue to explore ways to identify and respond to patient feedback and ensure improvement to national GP patient survey results.
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