Greenbanks Dental Practice, Swindon.Greenbanks Dental Practice in Swindon is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 6th December 2013 Contact Details:
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2nd July 2013 - During a routine inspection
We had the opportunity to speak with two patients who told us that they had received information about their treatment. They said that the dentist always explained their treatment options. There was information about treatment options in the waiting room. People's care and treatment was planned and delivered in a way that met their needs. People told us that if they needed treatment they had a treatment plan. They also said that the dentist took a medical history and asked them to update this. People were treated in an environment which was clean and hygienic. The people we spoke with told us that the surgery was always clean. However, we found that the process for cleaning and sterilising instruments did not follow recognised guidance. People also said how safe they felt with the staff. There was a process to give comments and feedback so people could give their views about the service. There were risk assessments and some auditing systems to make sure the service provided was safe.
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