Greasby Dental Centre, Greasby, Wirral.Greasby Dental Centre in Greasby, Wirral is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th September 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
25th April 2012 - During a routine inspection
![]() The people who used the service spoken with were positive about the care and treatment they had received. People told us that all consultations and treatments are undertaken in private and they felt their dignity was respected and their privacy always maintained. Some comments made were; “I book in with the receptionist and then the dentist or nurse comes out and takes me into the surgery.” People spoken with who used the service were very positive about the care and treatment they received and spoke highly of the staff team. They told us they felt they had enough time and information to make a decision about their treatment and the dentists talked through all the different treatment options and costs. They also reported that appointments were flexible to meet their needs and the practice was accessible, comfortable and accommodating. Some comments made were; “My dentist is very good at sharing information about my treatment options and gives me time to think it over before I make a decision.” People who used the service told us they would raise any issues of concern they may have with the practice manager or their dentist. People who used the service told us the waiting rooms and treatment rooms were very clean and tidy. Some comments made were; "Everywhere is always spotless I have no concerns about the cleanliness of the practice."
1st January 1970 - During a routine inspection
![]() We carried out this announced inspection on 31 August 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We told the NHS England Cheshire and Merseyside area team and Healthwatch that we were inspecting the practice. We did not receive any information of concern from them.
To get to the heart of patients’ experiences of care and treatment we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Greasby Dental Centre is close to the centre of Greasby and provides dental care and treatment to adults and children on an NHS and privately funded basis.
The practice is purpose built and there is level access to the practice. The practice has four treatment rooms. Car parking is available outside the practice, including two dedicated spaces for people with disabilities.
The dental team includes four dentists, a dental hygienist, four dental nurses and a reception manager / treatment co-ordinator. The team is supported by a practice manager.
The practice is owned by a partnership and as a condition of registration must have in place a person registered with the Care Quality Commission as the registered manager. Registered managers have a legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Greasby Dental Centre is the practice manager.
We received feedback from 19 people during the inspection about the services provided. The feedback provided was positive about the practice.
During the inspection we spoke to two dentists, dental nurses, the receptionist and the practice manager. We looked at practice policies, procedures and other records about how the service is managed.
The practice is open:
Monday to Friday 9.00am to 5.30pm.
Our key findings were:
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