We inspected Grange Street Dental on 10 December 2013. We found the practice to be visibly clean. When we entered the practice we were greeted by staff and saw that people were coming into the practice and staff were immediately aware of who the person was and made them feel welcome.

People told us that they had travelled in from long distances because the practice was 'perfect' for them and they felt comfortable with the dentist. We were told that the staff had a 'positive attitude', and the treatment they received each time was 'consistent' and to a high standard.

During the day we observed people coming to the service to wish the staff season’s greetings and deliver cards, which were displayed in the reception area.

We found that the provider was meeting the standards we had inspected. The provider was ensuring that people had been consented to treatment before it was carried out, and this was noted in their care documents. The premise was well maintained and kept clean. Staff who worked at the service had received the training required for their role and checks had been carried out by the provider before they began work for the service. The provider had a complaints procedure in place and people were aware and confident that the provider would act on any complaint they had.