Goldthorne Clinic, Penn, Wolverhampton.Goldthorne Clinic in Penn, Wolverhampton is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), diagnostic and screening procedures, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 13th March 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
30th January 2017 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 30 January 2017 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Goldthorn Dental Practice has five dentists who work part-time (including the principal dentists), a part-time dental therapist, three qualified dental nurses who are registered with the General Dental Council (GDC), two trainee dental nurses and a receptionist (who is also a registered dental nurse). The practice’s opening hours are 9am to 5pm on Monday to Friday.
Goldthorn Dental Practice provides mainly NHS dental treatments to patients of all ages but also offers private treatment options. The practice has two dental treatment rooms on the ground floor and two on the first floor. Sterilisation and packing of dental instruments takes place in two separate decontamination rooms; one on the ground and one on the first floor. There is a reception with adjoining waiting area on the ground floor and a separate reception and waiting area on the first floor.
Before the inspection we sent Care Quality Commission comments cards to the practice for patients to complete to tell us about their experience of the practice. We received comments from 29 patients by way of these comment cards.
Our key findings were
There were areas where the provider could make improvements and should
14th May 2013 - During a routine inspection
![]() The practice is located on three floors. Treatment rooms were provided on the ground and first floor. An office was situated on the second floor. The dental team consisted of a practice manager, two dentists, two orthodontists, two dental therapists, five dental nurses and three receptionists. All the dental practitioners were registered with the General Dental Council. We spoke with one dentist, two dental nurses, the practice manager and three people who used the service. We found that people were made aware of their treatment options and their consent was obtained before treatment was carried out. One person who used the service said, “My dentist told me what needed to be done and I was asked to sign a consent form.” The dental records showed the treatment people had received and when a follow visit was required to maintain their oral health. We found that the decontamination of instruments used for dental treatment were satisfactory to reduce the risk of cross infection. The staff recruitment procedure had been reviewed to ensure the suitability of new staff. People had access to the practice’s complaint procedure but not everyone was aware of this. One person said, “I’ve always been happy with the service and I've never had to complain about anything.”
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