Care and treatment was planned and delivered in a way that was intended to ensure people’s safety and welfare. People’s dental needs were assessed before any treatment was planned. Following one person’s appointment with the dentist they told us that the service had been ''very good''.

People were treated in an environment that was clean and hygienic. All staff had undertaken training in infection control and understood their responsibility in reducing the risk and spread of infection.

Staff received appropriate professional development. All staff received training at the same time. We saw training certificates for both dental nurses and a dentist. This ensured they met their continual professional development (CPD) points in order to maintain their professional membership with the General Dental Council (GDC).

The provider had systems in place to identify, assess and manage risks to health, safety and welfare of people using the service and others. For instance the practice monitored the maintenance and quality of the x-rays and equipment used at the practice.