We spoke with the practice manager, the provider and staff at the practice. We also spoke on the telephone with six people who used the practice.

People were very complimentary about the care and treatment they received. One person said the practice was: “Brilliant, I would recommend it to everyone”. People told us the dentist: “Told me everything I needed to know”. There was medication and oxygen available for medical emergencies and staff were trained to know what to do if a person became unwell at the practice.

The practice was clean, hygienic and well organised. People we spoke with confirmed that this was their experience too. Arrangements for the cleaning, sterilisation and storage of instruments made sure that people were not placed at risk of infection. The dental team were qualified and kept their professional training up to date as required by the General Dental Council so that they knew how best to support people.

Audit systems to monitor the quality of the service provided made sure that people received appropriate care and treatment. People were asked for their views about the practice and people told us they felt involved in their care and treatment.

In this report the name of a registered manager appears who was not in post and not managing the regulatory activities at this location at the time of the inspection. Their name appears because they were still a Registered Manager on our register at the time.