We spoke with two patients they both confirmed they were happy with the care and treatment they received. We observed three other patients visiting the practice, one made changes to their appointment and another made an enquiry to start using the practice.

We spoke with three members of staff and found them to be welcoming and polite when speaking to patients.

The reception was in the same area as patients waiting for treatment, however the appointments were organised in such a way that confidentiality and privacy were adhered to. Patients told us they were treated with dignity and respect when visiting the practice.

We found people's views and experiences were taken into account in the way the service was delivered in relation to their care. We also found people experienced care and treatment that met their needs and protected their rights.

Patients told us they received enough information about their care and treatment options, and were involved in making decisions about their treatment. One person told us, "The dentist gives you information about the treatment options.”

We found the practice to be clean and tidy. Treatment was delivered in a clean environment.

Patients were cared for by suitably qualified and skilled staff.

There were systems in place to ensure the quality of the service was monitored on a regular basis.