At the time of the inspection the dental practice had only a small number of patients and only a few appointments a week. During the inspection we spoke with the one patient who had an appointment. We also spoke with the dentist and dental nurse. The patient spoke highly about the quality of dental service they received. They told us they were treated with respect and the dentist was always welcoming and approachable.

A patient told us and feedback surveys informed us that patients felt involved in decisions about their dental treatment and were provided with treatment options, which were explained to them in a way that they understood.

A patient told us that all costs were made clear to them before treatment commenced and confirmed that they were asked for their consent prior to all dental treatment.

A patient told us and feedback surveys confirmed that patients’ privacy and dignity were respected and the premises including the dental treatment room were always clean.

Appropriate checks were undertaken before staff began work.

Patients had the opportunity to provide feedback about the service. Written feedback from patients about the service was very positive.

The patient we spoke with confirmed that they had recommended the dental practice to other people.

Comments from the patient included “I am very happy, I have had lots of problems with my teeth and the dentist is sorting them out,” and “I am very happy with the service.”